Ordering Platform | Diinr
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Ordering on Diinr

Empower your customers with a seamless ordering experience. Whether it's at the table through a QR code, online, or through direct staff assistance, Diinr provides a flexible and powerful ordering platform.

QR Code Ordering

Diinr's QR Code Ordering allows customers to quickly and easily access the menu and place orders without waiting for staff. It enhances the overall customer experience by offering convenience, speed, and a contactless option.

No more waiting for menus or servers. Customers simply scan the QR code on their table, browse the menu, customize their order, and send it directly to the kitchen.

Customizable Ordering Workflows

Adapt the order process to fit your restaurant's unique needs. From pre-payment to post-payment options, Diinr's customizable workflows ensure operational efficiency.

Whether you want to take orders for dine-in, takeaway, or delivery, Diinr supports different workflows that can be easily configured based on your restaurant’s requirements. This flexibility helps restaurants provide a tailored customer journey that matches their brand identity.

Split Payments Made Easy

Diinr makes group dining simple with easy-to-use split payment features, allowing customers to split bills effortlessly.

Customers can choose how they want to split the bill, whether it's equally, by item, or by entering specific amounts. This feature helps eliminate the hassle often associated with group payments, ensuring a pleasant dining experience for everyone.

Key Features of Diinr Ordering Platform

Direct-to-Kitchen Orders

Orders placed through Diinr go directly to the kitchen, reducing errors and speeding up the fulfillment process. This ensures that customers get their food faster, and staff can focus on delivering quality service without the risk of miscommunication.

Integrated Payment Processing

Diinr supports a wide variety of payment methods, offering customers flexibility and security when settling their bills. From digital wallets to credit card payments, the platform ensures a smooth and reliable payment process.

Order Customization

Customers can easily customize their orders to meet their preferences, ensuring satisfaction every time. Special requests, dietary preferences, or extra toppings can all be managed seamlessly through the platform.

Real-Time Menu Updates

Update your menu on the fly with Diinr's real-time management tools. Whether an item is sold out or there's a special promotion, your customers will always have the most current options, avoiding any disappointments due to unavailable items.

Comprehensive Analytics

Gain insights into customer preferences, peak order times, and popular menu items. Diinr's analytics tools help you make data-driven decisions to optimize menu offerings, staffing, and promotional campaigns.

Customer Loyalty Integration

Build and reward customer loyalty directly through the Diinr platform. Offer discounts, track reward points, and engage with repeat customers to foster brand loyalty and encourage return visits.

Example Workflow with Diinr

1

Customer Orders

Customers can place their orders in multiple ways depending on their preferences:

  • Via mobile by scanning a QR code at their table, allowing for a contactless and easy ordering experience.
  • Through the counter using a Point of Sale system, where staff can assist customers directly.
  • Via a delivery service (coming soon), providing even more flexibility for takeout and delivery orders.
2

Order Management in the Admin Dashboard

Once an order is placed, it is displayed across the admin dashboard for effective management:

  • Orders appear in the Point of Sale system, allowing for seamless coordination between the front and back of house.
  • Orders are also sent to the kitchen through the Kitchen Display System, reducing miscommunication and ensuring that all details are clear.
3

Payment Process

Payments can be taken through several convenient methods, offering both customers and restaurants flexibility:

  • Via QR code, allowing for a quick and contactless payment experience.
  • Using a card reader at the counter, providing a familiar and straightforward way to pay.
  • Through an external payment system integrated with the restaurant already, enabling you to use your preferred payment option.
4

Customer Enjoyment

Customers enjoy their meal, benefiting from a smooth and efficient ordering process that enhances their dining experience.

5

Customer Feedback

Customers can leave feedback on their experience, whether directly on the platform or through other preferred channels, helping the restaurant continually improve.

6

Data and Insights for Restaurant Owners

The restaurant owner receives valuable feedback, analytics, and data on customer preferences, peak times, and order trends, empowering them to make informed decisions to grow their business.